Privacy Policy

Privacy Policy-

Protecting your privacy & the security of your data is a top priority for us. We will only collect information when it is necessary & relevant. We will cease to retain your personal data, or remove the data associated with you, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the personal data was collected.

Collection of Data

We collect, store and process your data for processing your purchase (for buyers) or your sales (sellers) on the Site and any possible later claims, and to provide you with our services.

We collect the following information:

Your name, gender, profile picture, and date of birth.
Billing address, delivery address/location, email address and phone numbers.
Billing account information: bank account details, credit card account and payment information
Details about orders and payments, user clicks, and other details of products and Services related to you.
Your login data, browser type and version, time zone setting and location, device information, browser plug-in types and versions, operating system and platform.
Profile data, like your username and password, account settings, orders related to you, user research, your interests, preferences, feedback and survey responses.
Usage data, like information on how you use the Site, products and services or view any content on the Site, including the time spent on the Site, items and data searched for on the Site, access times and dates.
Location data, like when you capture and share your location with us in the form of photographs or videos and upload such content to the Site.
Marketing and communications data, like your preferences in receiving marketing from us and our third parties, your communication preferences and your chat, email or call history on the Site or with third party customer service providers; and
Additional information we may request you to submit for due diligence checks or required by relevant authorities as required for identity verification (like copies of passport, ID cards, etc.) or if we believe you are violating our Privacy Policy or our Customer Terms and Conditions.

Use of Data

We will use your information to process your orders and to provide you with the services and information offered through our website and which you request in the following ways:

Processing your orders for products:

Process orders you submit through the Site.
Deliver the products you have purchased through the Site for which we may pass your personal information on to a third party (like couriers) in order to make delivery of the product to you.
Update you on the delivery of the products.
Provide customer support for your orders.
Verify and carry out payment transactions (including any credit card payments, bank transfers, offline payments, remittances, or e-wallet transactions). In order to verify and carry out such payment transactions, payment information, which may include personal data, will be transferred to third parties such as our payment service providers.

Providing services:

Facilitate your use of the services or access to the Site.
Administer your account with us.
Display your name, username or profile on the Site.
Respond to your queries, feedback, claims or disputes, whether directly or through our third-party service providers; and
Display on scoreboards on the Site in relation to campaigns, mobile games or any other activity.

Marketing and advertising:

Provide you with information we think you may find useful or which you have requested from us.
Send you marketing or promotional information about \ products and services on the Site from time to time (provided you have opted to receive such information); and
Help us conduct marketing and advertising.

Legal and operational purposes:

Ascertain your identity in connection with fraud detection purposes.
Compare information and verify with third parties in order to ensure that the information is accurate.
Process any complaints, feedback, enforcement action you may have lodged with us.
Produce statistics and research for internal and statutory reporting and/or record-keeping requirements.
Store, host, back up your personal data.
Prevent or investigate any actual or suspected violations of our Terms of Use, Privacy Policy, fraud, unlawful activity, omission or misconduct, whether relating to your use of Site or any other matter arising from your relationship with us.
Perform due diligence checks.
Comply with legal and regulatory requirements, including any law enforcement requests, in connection with any legal proceedings, or otherwise deemed necessary by us; and
Where necessary to prevent a threat to life, health or safety.

Analytics, research, business and development:

Understand your user experience on the Site.
Improve the layout or content of the pages of the Site and customize them for users.
Identify visitors on the Site.
Conduct surveys, including carrying out research on our users’ demographics and behavior.
Derive further attributes relating to you based on personal data provided by you in order to provide you with more targeted and/or relevant information.
Conduct data analysis, testing and research, monitoring and analyzing usage and activity trends.
Further develop our products and services.

We may use your information also in operations of your accounts like administration, opinions and market research, competition analysis, etc.

Cookies

We or our authorized service providers may use cookies, and other similar technologies in connection with your use of the Site. The acceptance of cookies is not a requirement for visiting the Site. However, we would like to point out that you may have accept cookies. Cookies are small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. They allow us to recognize a particular device or browser. If you want to find out more information about cookies, please go to all-about-cookies

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

Security

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.

Your rights

If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage, you also have the right to ask us to stop using your personal data for direct marketing purposes.

Where permitted by applicable data protection laws, we reserve the right to charge a reasonable administrative fee for retrieving your personal data records. If so, we will inform you of the fee before processing your request.

Furthermore, you also have the right to ask us to delete your data.

Minors

We do not sell products to minors, i.e., individuals below the age of 18, on the Site and we do not knowingly collect any personal data relating to minors. You hereby confirm and warrant that you are above the age of 18 and are capable of understanding and accepting the terms of this Privacy Policy.